It was in June that HabitatUK learnt the power of social media when they jumped on Twitter and used trending topic hashtags (the most tasteless was the Iran Election) to push signups to their marketing database and furniture discounts . As the blogger who broke the news, and then watched it break all records on Social Media Today, I am very relieved to see them back on Twitter. The case has been used as a benchmark of the cynical use of hashtag spam, been written up on countless posts, news stories and talked about on Twitter. Even though HabitatUK apologised through me via another blog post, and then promptly blamed their intern as the cause of the hashtag spam, they didn’t respond back on Twitter. Until now.
Archives for September 2009
Honesty is the best social media policy
When considering your personal or a company or a corporate social media strategy, one of the key cornerstones should be honesty.
Why?
* Because so much advertising, marketing and PR involves spin, stretches of truth, hyperbole and wild claims.
* Because in social media, authenticity and honesty are valuable commodities.
* Because you can’t “buy” honesty.