- May 14, 2009 Apple customer service nerdvanaBBeen thinking a lot about customer service since the last post, and the newest "I'm a Mac" ads...
- April 8, 2009 Too many agencies spoil the brandI find the most successful campaigns or brand strategies has the idea owners (usually the strategic, brand or...
- February 11, 2009 Brand Hijacking, Brand Advocacy and Social Media identitiesIf you are in the brand building business, whether agency or client side, it pays to think early...
