- July 14, 2009 How social media influences trust in advertisingLast week Nielsen released the 2009 Global Online Consumer Survey of over 25,000 Internet consumers from 50 countries....
- July 6, 2009 the customer experience lifecycle of a social brandWith the definition of customer experience lifecycles, marketers can calculate the most strategic influence points on the path...
- July 1, 2009 Qantas Travel Insider on building a social communityAt the Social Media Club Sydney June event panel discussion Do you need an agency to run effective...
- June 24, 2009 HabitatUK apologises for Twitter hashtag issueThe post I did on the weekend, How not to use twitter HabitatUK a case study, hit a...
- June 24, 2009 iPhone, AFL and social mediaBeing a big Australian Football League fan, (and Sydney Swans member), I was chuffed when the ultimate AFL...